Frequently Asked Questions

Guardian Advisory Group works with franchise dealerships, used motor vehicle dealers, independent dealers, dealer groups, and other automotive retailers seeking practical compliance guidance. Our recommendations are tailored to your operations—not generic templates.

We offer a comprehensive range of dealership compliance and advisory services, including:

• Compliance audits and risk assessments

• Dealer licensing and regulatory compliance

• Policy and procedure development

• Regulatory guidance and support

• On-site consulting

• New employee onboarding and compliance training

• Sales staff compliance education

• Management and leadership compliance training

• Office and administrative staff training

• DealerShield Advantage ongoing compliance memberships

Every engagement is customized to your dealership’s operations, helping reduce risk, improve consistency, and build confidence throughout your organization.

Absolutely.

Employee training is a key part of maintaining a strong compliance culture. We provide practical, role-specific training for new hires, sales professionals, F&I personnel, office staff, title clerks, accounting personnel, managers, and dealership leadership. Training is customized to your dealership’s operations and focuses on real-world compliance situations your employees encounter every day.

DealerShield Advantage is our ongoing compliance partnership designed for dealerships that want year-round guidance—not just assistance when problems arise.

Members receive ongoing compliance support, regulatory updates, priority response, policy reviews, and practical advice whenever questions arise.

Yes.

We provide both remote consulting and on-site visits depending on your needs and location. Whether you need an inspection review, employee training, or operational guidance, we can tailor our services accordingly.

Absolutely.

Preparation is one of the most valuable services we provide. We help identify compliance gaps before regulators do, review documentation and processes, recommend improvements, and help your dealership approach inspections with confidence.

Whether you’re preparing before an inspection by the state or responding after one has already occurred, Guardian Advisory Group can help.

Before an inspection, we review your dealership’s operations, documentation, policies, and procedures to identify compliance gaps and strengthen your readiness.

After an inspection, we help you understand the findings, prioritize corrective actions, develop practical solutions, and navigate the steps needed to address violations and reduce future risk. Our goal is to help your dealership move forward with confidence—not uncertainty.

Yes.

Many dealerships contact us after an inspection identifies compliance concerns. We can review the findings with you, explain what they mean, help prioritize corrective actions, and develop practical solutions to strengthen your compliance program moving forward.

Our experience with dealership compliance and regulatory processes allows us to provide practical guidance that helps dealerships respond confidently and reduce the likelihood of future issues.

Yes.

The best time to identify compliance issues is before they become costly investigations or penalties. Proactive compliance reviews often uncover opportunities to improve operations while reducing risk.

Yes.

We develop customized policies, procedures, and operational documentation designed specifically for your dealership—not generic templates. Well-designed procedures improve consistency, reduce risk, and help employees understand expectations.

Guardian Advisory Group is built on decades of real-world dealership compliance, investigations, regulatory enforcement, and operational leadership experience.

Our advice comes from firsthand experience working with dealerships—not from textbooks or theory. We focus on practical solutions that protect your business while supporting long-term success.

Because every dealership has different needs, we provide customized pricing based on the scope of services, dealership size, and level of ongoing support required.

Whether you’re looking for a one-time compliance review or an ongoing DealerShield Advantage membership, we’ll recommend a solution that’s right for your business.

Yes.

Many dealerships engage us for specific needs such as compliance reviews, policy development, inspection preparation, licensing assistance, or employee training.

Others choose ongoing support through DealerShield Advantage.

In most cases, we can schedule an introductory consultation within a few business days. During that conversation, we’ll learn about your dealership, discuss your goals, and recommend the services that best fit your needs.

Simply visit our Schedule a Consultation page or contact us directly.

We’ll discuss your dealership’s needs, answer your questions, and outline the next steps—without pressure or obligation.